×
Please enter your work email to unlock candidate profiles and transparent pricing.
No sales pitch. We keep this section for companies actively hiring.
We'll send occasional updates. Unsubscribe anytime.
- Property Management Staffing
Your On-Site Managers Cost Too Much to Be Doing Admin Work.
Relay places dedicated Remote Assistant Property Managers who own the back office — vetted, experienced, full-time, in a secure office, and ready in days. 75% less than a U.S. employee.
No commitment required · Pricing shared instantly · Hire in days
Avg. labor cost savings
0
%
Hire in Days
Avg. time to first placement
CRE staffing experience
0
+ yrs
Trusted by leading CRE firms
Where We Operate
Dallas, TX headquarters
Honduras
Mexico
India
Philippines
The Real Problem
Your property managers are doing two jobs. Neither one to true potential.
The traditional PM role was never designed to absorb both physical operations and full back-office administration simultaneously. Most companies ask for both. The result is burnout, backlogs, and missed details.
Leading firms like Boxer Property figured out a better way. They split the role — on-site staff focuses on tenants and properties, while a dedicated remote assistant owns the administrative layer entirely.
- Local hiring markets can’t keep up with PM demand
- Full on-site headcount is expensive and hard to scale across a growing portfolio
- Admin work crowds out tenant-facing work that drives retention
- Coverage gaps after hours lead to slow responses and dropped details
A typical on-site PM's week
- Walk properties & handle inspections
- Code and track 40+ invoices
- Resolve urgent tenant requests
- Abstract new leases
- Coordinate vendor site access
- Build monthly variance report
- Meet with ownership & leadership
- Follow up on 8 open work orders
- Process tenant renewals
- Crossed-out tasks are fully remote-compatible. A Relay APM owns them entirely.
The Blended Team Model
Proven at scale. Pioneered by Boxer Property. Used by top CRE firms for 12+ years.
Leading CRE firms already figured this out. Split the role. Staff each part right. On-site staff handles what requires physical presence. Remote APMs own the administrative layer.
The Real Problem
Physical Presence Tasks
Work that genuinely requires being there. Your on-site staff should be focused here — fully.
- Property walkthroughs and inspections
- Tenant relationship management
- Vendor access and site coordination
- Move-in and move-out oversight
- On-site incident response
- Amenity and common area management
Remote APM via Relay
Back-Office & Admin Tasks
Knowledge work that can be done from anywhere. A remote APM handles this layer so nothing falls through the cracks.
- Invoice coding, routing, and tracking
- Lease abstraction and audits
- Budget variance reporting
- Vendor compliance and insurance tracking
- Tenant communication and follow-up
- Work order creation and status management
- Renewal processing and scheduling
- Compliance documentation
Relay has been a game changer for our company. We were able to onboard a team of talented professionals quickly who understand the nuances of the commercial real estate industry. Their expertise and attention to detail have helped us streamline our operations and achieve our objectives with significant cost savings.
Alex Kakhnovets — Senior Director of Leasing, Boxer Property
Available Roles
The remote APM role spans six areas of your operation.
Relay APMs can deploy as generalists supporting one or more properties, or as specialists in a central services model.
Accounting Support
Accounting & Finance
Handles the financial layer — from invoice routing to monthly reporting — so nothing falls behind.
Invoice Coding
Collections
Purchase Orders
Budget Process
Variance Reports
Tenant Management
Tenant & Resident Services
Manages the full tenant lifecycle from onboarding through renewal — keeping communications timely and accurate.
Onboarding
Service Requests
Lease Abstraction
Estoppels
Renewals
Property Operations
Property & Maintenance Ops
Coordinates work orders, inspections, move events, and inventory — keeping operations running without gaps.
Work Orders
Inspection Scheduling
Move-In/Out
Inventory
Parking Management
Vendor Coordination
Vendor Management
Tracks vendor compliance, insurance, lien releases, and invoice follow-up so nothing slips on the vendor side.
Invoice Follow-Up
Vendor Permits
Insurance Certs
Lien Releases
Dispatch
Document Control
Document & Compliance
Manages contracts, warranties, permits, and electronic files — with regular audits to keep everything current.
Contract Mgmt
Permit Tracking
Lease Audits
File Mgmt
Data Governance
Admin & Team Support
Staff & Admin Support
Handles scheduling, time and attendance, QA reviews, and ad-hoc requests so your on-site team stays unblocked.
Staff Scheduling
Time & Attendance
QA Reviews
Online Reviews
Ad-Hoc Requests
What Our Clients Say
Real results from real property management firms.
Relay isn’t a staffing agency. We’re a global workforce partner built for real estate operators who can’t afford to get this wrong.
Relay has been a game changer for our company. We were able to on-board a team of talented professionals quickly who understand the nuances of the commercial real estate industry. Their expertise and attention to detail have helped us to streamline our operations and achieve our objectives with significant cost savings.
Alex Kakhnovets — Senior Director of Leasing, Boxer Property
Our international team members have been a big help on the Asset Management side, and we view them as an integral part of our team. The Yardi expertise they brought in saved us months of onboarding time we simply didn’t have.
Director of Operations — Embrey
WHY RELAY
6 reasons leading property management firms choose Relay.
Relay isn’t a staffing agency. We’re a global workforce partner built for real estate operators who can’t afford to get this wrong.
Pre-vetted for property management — not just "general admin."
Every Relay candidate is assessed on PM platform knowledge, document management workflows, accounting processes, and communication quality before you meet them. This is not someone who “can learn the job.” It’s someone who already knows it.
Your hire. Your team. Your standards.
Your Relay team member works exclusively for you, full-time, under your direct management. You set priorities, run reviews, and own the culture. Relay handles compliance, payroll, and HR — nothing more.
Senior-quality talent at up to 75% below U.S. rates.
We source experienced property management professionals from the Philippines, India, Honduras, and Mexico. Strong portfolios, excellent English, U.S.-overlap-friendly hours. Same expertise, a fraction of the cost.
Hire in days, not months.
Our PM sourcing pipelines are pre-built. When you send a role spec, we’re matching — not starting from scratch. Most clients have a qualified candidate ready to onboard within days.
Flat monthly pricing. No lock-in. Cancel or swap anytime.
You see exactly what you pay, upfront. No hidden fees, no shifting rate cards. One flat monthly price that includes office, equipment, payroll, benefits, and IT.
Enterprise-grade security. SOC 2 certified. Relay-managed hardware.
Every Relay team member works on Relay-issued hardware inside a secured, monitored office — not a personal device on home WiFi. You grant and revoke system access exactly as you would any full-time employee. Relay is SOC 2 Type I certified, and our Dallas team manages IT infrastructure for every placement. Most clients’ IT teams clear this in a single conversation.
U.S. Full-Time APM (fully loaded)
$72K+ /yr
Traditional outsourcing firm
$55K+ /yr
Relay Remote APM
$25K–$35K /yr
Relay pricing includes managed office, equipment, internet, payroll, benefits, and HR. Ranges vary by region and role complexity.
Relay vs. The Alternatives
Relay vs. Traditional Hiring vs. Freelance
Real estate operators have three options. Here’s the honest, side-by-side breakdown.
U.S. Full-Time Hire
Freelancer / Agency
Average monthly cost
Dedicated to your company
Compliance & HR managed
Time to hire
Yardi-vetted & tested
World-class office provided
Infrastructure overhead
No lock-in contract
$2,100 – $3,000
100% dedicated
Fully handled
Days
Rigorous vetting
Relay-managed
Zero — fully managed
Cancel or swap anytime
$5,500 – $8,000+
Yes
Your burden
8 – 14 weeks
You screen candidates
You provide
Office, equipment, IT, benefits
Long-term commitment
Variable / Unpredictable
Shared clients
Your burden
Weeks
Inconsistent
None
You manage it all
Variable
Data Security & Access
Your systems. Your access controls. Your rules.
Remote access to property management systems is the first thing every serious operator asks about. It should be. Here’s exactly how Relay handles it — and why your IT team will be satisfied after one conversation.
Your Relay team member is not logging in from a personal laptop on a home WiFi network. They work on Relay-managed hardware, in a Relay-managed office, on a secured network. You grant system access exactly as you would any full-time employee — and you revoke it exactly the same way too.
Relay-Managed Hardware & Network
Every team member works on Relay-issued equipment in a secured, monitored office. No personal devices. No home WiFi.
You Control All System Access
You grant and revoke Yardi, AP, and system credentials exactly as you would any employee. Relay never holds your keys.
SOC 2 Type I Certified
Relay is SOC 2 Type I certified. When investors, auditors, or compliance teams ask, you have a documented, verified answer.
Dallas Oversight on Every Engagement
Our Dallas headquarters manages IT, HR, and compliance for every placement. You always have a domestic point of contact.
See who's available right now on the Relay Bench™.
Browse highly vetted candidates and transparent pricing — in under 2 minutes.
How It Works
Hire from the Relay Bench™ in Days, or let us build a custom CRE team for you at no additional cost.
Relay isn’t a staffing agency. We’re a global workforce partner built for CRE operators who can’t afford to get this wrong.
Tell Us Your Open Role
Share the property type, software stack, hours, and responsibilities. We’ll match you with pre-vetted candidates or recruit a custom team at no additional cost.
We Deliver. You Choose.
Every candidate has cleared skills assessments, PM workflow screening, English fluency testing, and background checks. You interview. You decide.
Onboard & Launch
We handle compliance and infrastructure. Onboard like any full-time hire — Slack, standups, your tools, your hours. Not a fit? Swap without penalty.
About Relay Human Cloud
12+ years supporting CRE and property management operations globally.
Relay was built in Dallas, specifically for CRE and property management operators. Not a general staffing agency that learned real estate. This is where we started, over a decade ago.
When you hire through Relay, you get talent sourced, vetted, and supported by people who live inside this industry. Our Dallas team actively manages every engagement.
Years in CRE staffing
0
+
Global office locations
0
Avg. labor cost savings
0
%
Workday coverage across time zones
0
x
Common Questions
We've heard every concern. Here's the honest answer.
Will a remote team member really understand our property management software and workflows?
Yes — because we vet specifically for it. Every Relay candidate is assessed on the platforms they list, PM accounting workflows, and prior real estate experience before they reach you. We also run a proprietary PM training program to close any gaps. This is not a general hire who “can learn.” It’s someone who already knows it.
Is it safe to give a remote team member access to our property management systems?
Yes — and it’s the first question every serious operator asks. Your Relay team member works on Relay-issued hardware inside a secured, monitored office — not a personal laptop on home WiFi. You grant Yardi, AP platform, and system access exactly as you would any full-time employee, and you revoke it exactly the same way. Relay never holds your credentials. Relay is SOC 2 Type I certified, and our Dallas team manages IT infrastructure for every placement. Most clients’ IT teams clear this in a single conversation.
What happens if the placement doesn't work out?
Swap or replace without penalty — it’s that simple. If something isn’t working, tell your account rep in Dallas and we re-source at no additional cost. You don’t restart the process from scratch, and you don’t pay a replacement fee. Long-term retention isn’t just a value for us — it’s how our business model works. We’re as invested in the right fit as you are.
How are time zones and communication handled?
We prioritize candidates in time zones with meaningful overlap with U.S. core hours. Honduras and Mexico align closely with Central and Eastern time. Philippines and India placements are structured to cover your morning window. Your remote APM attends live standups, responds in Slack and email during your working hours, and is integrated into your tools from day one — not a separate workflow running in parallel. It works because we design it to work before the hire starts.
Is this the same as outsourcing or using a BPO firm?
Not at all. BPO and outsourcing firms manage your work for you and rotate staff across multiple clients — your work competes for someone’s attention. Your Relay hire works exclusively for you, full-time, under your direct management. You set their agenda, run their performance reviews, and build a real working relationship. Relay is the HR and compliance infrastructure behind the hire — invisible to the workflow, essential to the employment structure. Think of it as a global employer of record, not a vendor.
We tried offshore hiring before and it didn't work. What's different?
Most offshore failures come from three things: shared-resource models where your work competes for attention, poor vetting for the specific role, and no domestic oversight when something goes wrong. Relay fixes all three. Your placement is 100% dedicated to your company. Every candidate is vetted specifically for property management workflows before you meet them. And your Dallas-based account rep actively manages the engagement — you’re never dealing with an overseas support queue. The structure is fundamentally different. The results are too.
Get started
Find your next great Remote APM.
Hire in days
Book a free 30-minute discovery call. We’ll walk through your open roles, show you available candidates, and give you transparent pricing on the spot. No deck. No pressure.
- No recruiting fee
- Flat monthly pricing
- No lock-in contract
- SOC 2 Verified
info@relayhumancloud.com · relayhumancloud.com
10100 N. Central Expy., Suite 600 · Dallas, TX 75231
© 2026 Relay Human Cloud · Yardi · Voyager · Genesis2 · Breeze · CRE Accounting · Property Management
