What We Do
Enabled by technology and a business model that makes sense to both employers and employees, Relay empowers companies to access a global talent pool, expand to new markets without the traditional risk, and provide a better quality of life for all.
Our mission is to revolutionize global work by empowering companies to tap into a global talent pool and promote diversity and inclusivity. We’re dedicated to breaking down barriers and creating a more equitable world of work by providing companies with the tools and resources to easily hire, manage, and pay talent regardless of location.
We believe that by expanding access to global work opportunities, we can positively impact the lives of individuals, communities, and economies worldwide, creating a ripple effect of positive change.
A look behind the scenes at our offices in India, Honduras, and Mexico:
Get to know us
Relay’s leadership team
Michael Pariza is President of Relay, where he is responsible for the Company’s growth, operations, and corporate disciplines worldwide.
Michael has a diverse and successful business background that covers various industries, including his work on the private equity side of the real property capital market. He has a passion for building reliable teams that can bring order to companies that are laser focused on maximizing profitability through sustainable growth, scalable business processes and effective organizational culture.
Michael earned his master’s in business administration from Southern Methodist University in Dallas. He is also a board member of Boxer Property Management Corp. where he serves as a managing director and broker of record as well as President of its Hospitality and Retail companies.
Marco is Director of Operations for Relay and is responsible for defining, implementing and revising operational policies and guidelines for the organization. He supervises the team’s performance and enjoys coordinating and implementing systems that promote better service and overall operational performance.
Marco has established and managed local service operations in over 10 countries for a Fortune Global 100 company, where he rode with the company from $5B to $100B Revenue where he managed a global organization covering 140 countries.
Marco has a background in technology startups and holds a bachelor’s degree in Multimedia and Network Technologies from South China Normal University and an MBA degree from University of California Los Angeles.
Deanna Ramirez is the Director of Training and Instruction for Relay where she is committed to the continued professional development of Relay’s international team members.
Deanna designs and builds learning programs that educate incoming resources and customers helping to bridge the distance between teams and cultures. Deanna oversees the ongoing development of diverse teams around the world with the goal of elevating the global professional standard.
With over 13 years of experience in education and non-profit and advanced in both English and Education, Deanna is passionate about transforming lives through learning and ultimately helping people function better together. She loves spending weekends with her family and dogs biking, camping, rock climbing, going to the movies, and exploring new activities where she lives in Houston, TX.
As Relay’s Marketing Coordinator, Pierre is in charge of telling our story across various platforms, generating brand awareness and maintaining a potent online presence.
Before joining Relay, Pierre spent several years working in advertising and content policy for one of the world’s biggest social media platforms. By optimizing ad campaigns, developing effective user policies & everything in between, Pierre has accrued a great deal of subject matter expertise in social media.
Heather’s deep understanding of the commercial real estate market has led her to consult with numerous global property management software startups, helping organizations streamline operations, maximize efficiency, and drive revenue growth through innovative business solutions.
In addition to her software consulting background, Heather has also excelled in leading large sales organizations managing a P & L up to $500 million. She has a proven track record of developing effective sales strategies, fostering strong client relationships, and delivering exceptional customer service.
Ben earned his Bachelor's Degree in Personal Finance Planning at Texas Tech University. He has a strong background in sales at various commercial real estate companies, with a strong track record of building client relationships that drive revenue.
Wayne G. Wickman, Jr. is an Account Executive for Relay, joining the company as one of the first members of our team. He has spent his career in sales, working previously for SalvageSale.com (Ritchie Bros.), Liquidity Services, Inc., and Boxer Property. Wayne is a passionate sales executive and is known to have endless determination. Throughout his career, Wayne has been recognized as a seasoned sales leader who consistently outperforms all sales targets. Wayne graduated with a business degree from the University of St. Thomas in Houston and holds his real estate license in Texas. In his spare time, Wayne enjoys playing golf and traveling with his wife of 29 years and their two children.
Renee Hadnott is Customer Success Manager at Relay. She serves as the liaison between the Relay operations team and the Customers and is responsible for working with the team that onboarding of all new resources for all of Relay’s customers. Her service-oriented approach and support ensures that Relay’s Customers have what they need to meet their goal.
She has previously spent over 20 years in human resources and has experience in operations, sales, customer service, communications, retail, logistics/supply, and commercial real estate.
Esteban is a Customer Success Manager who expertly bridges the gap between the operations team and our valued customers. He takes charge of orchestrating the seamless onboarding of new resources across Relay’s customer base. Esteban’s unwavering support empowers Relay’s customers to achieve their objectives with confidence and ease.
With an impressive tenure of 17 years in the dynamic technology sector, Esteban stands as a seasoned professional with unparalleled expertise. Prior to joining Relay, Esteban’s professional journey was heavily focused on Customer Support and Operations.
Hitesh Parmar is VP of Professional Services and is responsible for ensuring that deployed resources enjoy their work and have the tools necessary to succeed with each of our customers.
Hitesh has experience in Client Services, Sales, and Operations. Hitesh works closely with the core resource team and oversees and directs the design and implementation of scalable processes to ensure that our customer needs are met.
Hitesh holds a master’s degree in computer engineering.
Ana Chinchilla is a crucial Relay team member, serving as our People & Culture Coordinator. As one of the earliest members of our team, Ana has been instrumental in leading our Human Resource and recruiting programs and ensures that we attract and retain top talent to drive our company forward.
Prior to joining Relay, Ana spent her career in Human Resources at one of the most exclusive and first-class business parks in San Pedro Sula. Her deep passion for people and customers who work with Relay shines through in her dedication to maintaining inspiring and motivating company culture.
Ana holds a degree in Human Resources from the University of CEUTEC and is pursuing a master’s degree in project management from the EAE Business School in Barcelona, Spain.
Niza Aguilar is Recruiter and People & Culture at Relay, where she leads the Mexico City office and provides qualifying candidates for our U.S. customers according to their needs. She is responsible for providing our customers with training and support.
Prior to Relay, Niza was in talent management at one of the largest companies of telecommunications in Mexico. She recruited and selected IT-specialized and telecommunications positions for all levels and developed retention plans for key talent and coordinated internal communication and wellness.
Niza holds a Bachelor´s degree in Psychology and a master’s degree in Systemic Family therapy.