Accessibility
Accessible as of: June 24, 2025
At Relay Human Cloud, we are committed to delivering a digital experience that is inclusive, user-friendly, and accessible to all individuals, including those with disabilities. We adhere to the Web Content Accessibility Guidelines (WCAG) 2.2, aiming for Level AA compliance, and follow best practices outlined under the Americans with Disabilities Act (ADA).Â
Our Commitment to AccessibilityÂ
We strive to ensure that all users can access our website content and features without barriers. Our accessibility measures include:Â
- Sufficient color contrast and legible, resizable fontsÂ
- Full keyboard navigation support for all interactive componentsÂ
- Proper use of ARIA roles and semantic HTML for dynamic elementsÂ
- Accessible form fields, labels, and error handlingÂ
- Regular testing with assistive technologies and real usersÂ
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Scope of This StatementÂ
This statement applies to all public-facing digital assets maintained by Relay Human Cloud, including:Â
- Our Next.js-based headless frontendÂ
- Embedded contact, scheduling, and intake formsÂ
- Helpdesk and support interfacesÂ
- Any other client or candidate-facing systems hosted by Relay Human CloudÂ
Supported Technologies and Compatibility
We strive to maintain compatibility with commonly used assistive technologies and web platforms. Our accessibility testing includes:Â
- Screen readers such as JAWS, NVDA, and VoiceOverÂ
- Keyboard-only navigationÂ
- Modern browsers like Google Chrome, Mozilla Firefox, Safari, and Microsoft EdgeÂ
- Desktop and mobile platforms on Windows, macOS, iOS, and AndroidÂ
Ongoing Accessibility InitiativesÂ
Accessibility is an ongoing process embedded in our product development and QA cycles. We are actively:Â
- Conducting periodic accessibility audits (manual and automated)Â
- Performing usability testing with assistive technologiesÂ
- Training developers and designers on ADA, WCAG, and inclusive UXÂ
- Monitoring accessibility changes in new features and third-party toolsÂ
Last audit conducted: March 2025
Next scheduled review: September 2025Â
Feedback and Reporting Accessibility BarriersÂ
We welcome your feedback and are committed to addressing accessibility issues promptly. If you experience any difficulty accessing our website or services, please contact us using one of the methods below:Â
📧 Email: info@relayhumancloud.com
📞 Phone: +1 214-467-3529
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We aim to respond to all inquiries within 5 business days and resolve confirmed issues within 30 calendar days, where feasible.Â
A screen- reader-optimized or plain text version of this statement is available upon request.Â
Legal DisclaimerÂ
While we strive to ensure full accessibility, some third-party tools or embedded content (such as videos, maps, or chat widgets not developed by Relay Human Cloud) may not fully conform to accessibility standards. We are not responsible for the accessibility of third-party platforms outside our control.Â
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Standards and Voluntary ComplianceÂ
Relay Human Cloud voluntarily aligns with the following guidelines and frameworks:Â
- WCAG 2.2 Level AAÂ
- ADA Title II and Title IIIÂ
- Section 508 of the U.S. Rehabilitation ActÂ
- Where applicable, we consider international standards such as EN 301 549 (EU)Â
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We recognize accessibility as a continuous responsibility and are committed to improvement as technology and guidelines evolve.Â