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By 2025, the U.S. property management industry is projected to be worth $134.2 billion, with a steady growth rate of 1.9% per year. As the growth continues, property managers and real estate owners have to deal with more and more tenant payments, lease tracking, accounts payable and receivable, compliance, and reporting.

A lot of businesses try to handle their own accounting, but it’s getting harder since full-time accountants are getting more costly. Some people use Business Process Outsourcing (BPO), but they run into inflexible contracts, hidden fees, and slow processes.

Relay Human Cloud can help you find outsourced property accountants without the hassle of BPO.

Relay gives you the skills of both nearshore and offshore accountants, as well as the option to add staff as needed. This keeps you in charge, open, and able to grow.

Why Traditional BPOs Don’t Work

Multiple Levels of Approval 

There are often long channels of communication in BPO processes. As soon as one problem is fixed, another one comes up.

Solutions that Work for Everyone 

A landlord with 50 rental units has very different needs than a REIT that owns commercial properties. BPOs usually offer solutions that are the same for everyone and don’t change quickly.

Costs that aren’t Obvious in Contracts 

At first glance, BPO prices may seem good, but management fees, overhead, and training costs that aren’t obvious pile up fast.

Also read: Staff Augmentation vs. Outsourcing

The Better Choice: Relay’s Outsourced Property Accountants

Relay provides you with direct access to accountants that have the skills to manage property, without the hassle of a BPO.

Direct Expertise, No Middle Management 

Talk directly to experts who know how to use Yardi, QuickBooks, Xero, MRI, and AP/AR.

You have Full Control over Your Accounting 

Pick your tools, workflows, and ways to report. Relay is different from traditional BPOs since it can change to fit your business.

Costs that are Clear and Flexible

Only pay for what you need. No extra costs, no hidden fees, and clear savings over BPO contracts.

BPO vs. Relay Outsourced Accountants: A Comparison

Feature  Traditional BPO  Relay Outsourced Accountants 
Communication  Multi-layered approvals, slow responses  Direct access to accountants 
Flexibility  One-size-fits-all contracts  Tailored processes and tools 
Costs  Hidden fees & overhead  Transparent, flexible pricing 
Expertise  Generalized accounting teams  Property accounting specialists (Yardi, QuickBooks, MRI) 
Scalability  Contract renewals needed  Scale quickly with bench-ready talent 
Relationship  Distant, transactional  Dedicated, people-first partnership 

Major Benefits of Using Outsourced Property Accountants

  • Technology Advantage with tools for automation, fewer errors, and reports. 
  • Compliance and risk management that keep you from getting into trouble. 
  • Accountants take care of the minutiae so you can focus on building your portfolio. 
  • Expert knowledge of tenant payments, lease agreements, taxes, accounts payable/receivable, and compliance. 
  • The capacity to grow without having to hire or train new employees, which costs time and money.

Transitioning Smoothly to Outsourcing

  • Start Small: Outsource one job, like reporting expenses, and slowly grow. 
  • Pick the Right Partner: Relay gives accountants real estate expertise, not just general outsourcing. 
  • Make communication a top priority: Weekly check-ins and personalized reports make sure everyone is on the same page.

What Businesses Don’t Always See

There are other models besides BPO

Direct outsourcing is more flexible, lets you report faster, and costs less.

The Human Element

Property managers want partners who know what it’s like to deal with problems every day. Relay’s dedicated teams offer tailored, ongoing help.

Conclusion: A better way to move forward

Property accounting is difficult, but it doesn’t have to be hard or costly.

BPOs are rigid and expensive. With Relay’s outsourced property accountants, you get: 

  • Direct access to real estate accounting specialists  
  • Clear pricing and flexible engagement  
  • Tools, compliance, and scalability without any hidden fees

Relay Human Cloud enables property managers to relax, make accounting easier, and focus on growth.

Want to make your property accounting simpler?

Relay puts you in touch with property accountants that are ready to work and know Yardi, AP/AR, and compliance, so you can grow without the BPO stress. Set up a strategy call.

Frequently Asked QuestionsFAQs

Q1. What is the difference between staff augmentation and BPO in property accounting? 

BPOs offer services under strict contracts. With staff augmentation (Relay’s methodology), you may easily and directly hire skilled accountants who will work with your operations.

Q2: Can accountants who work for other companies use products like Yardi or MRI? 

Yes. Accountants that work with Relay are trained in Yardi Voyager, Yardi Breeze, MRI, QuickBooks, and Xero, so they can easily fit into your workflows.

Q3. Is it cheaper to hire someone else to do your property accounting? 

Of course. Relay gets rid of extra expenditures like overhead, hidden fees, and training costs. It also has adjustable pricing that changes with the size of your portfolio.

Q4. What if I already work with a BPO? 

It’s easy to make the switch. Many clients start by outsourcing one task to Relay and then slowly move away from BPO contracts.

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