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Customer Satisfaction Survey

Your Name

Your Company Name

Overall, how satisfied are you with the Relay's services?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

How satisfied are you with the support provided by the Relay?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

How satisfied are you with the best practices and advice provided by Relay to manage overseas staff?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

How often are you talking to the resource?

Daily

Weekly

Monthly

Not often

How would you rate the quality of communication with the resource?

Excellent

Very good

Good

Fair

Poor

What is the current workload to the resource?

Too heavy

Slightly Heavy

Right amount

Slightly less

Too little

Are there any additional responsibilities you can assign to your resource(s)? (If not, leave blank)

Have you encountered any issues while working with the resource(s)? (If not, leave blank)

Any ideas for improvement? (If not, leave blank)

Has your organization changed recently? (Who the resource reports to or any other staff that would interact with Relay) (If not, leave blank)

Any specific notes about Resources? (If not, leave blank)

Do you have any colleagues or friends who wants to use Relay? (If not, leave blank)

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