Construction Support Analyst
Job Overview
The Construction Support Analyst assists construction professionals and others with a wide variety of tasks that help construction projects run smoothly. This includes monitoring activity, managing documents, fielding requests, and preparing information and analyses. Areas of focus include the bidding process, scheduling, assisting with project approvals, creating work orders and managing the change order process. Communications, audit, data governance are all within the purview of this role.
Organizational Impact
The Construction Support Analyst handles important elements of the construction process, primarily focused on activities and information that does not require physical presence on the job site. By managing the flow of information and communication, this role ensures a strong foundation of data and effective process for all stakeholders. The result is fewer mistakes and unexpected situations, and smoother projects more likely to be on time and within budget. In addition, Construction Support Analyst allows on-site construction staff to spend more time on site. It also provides continuity for changing on-site staff and helps compress project timelines.
Key Systems
The Construction Support Analyst works closely with the systems used by a Construction Manager. This typically includes the Document Management System, Project Tracking System, and any dedicated construction management application. Other systems, like Vendor Management, and Allocations (Payroll) may also be used.
Inputs
During periods of regular operations, incoming vendor communications and schedule changes comprise the majority of inputs for a Construction Support Analyst, along with scheduled activities. During the startup of a job, bids and vendor documents are common inputs. In general, incoming requests typically arrive through email. Documents may be assigned through the Document Management System. Ad-hoc requests are routed through email (preferably generic), or through a unified task management system. Date-based alerts and recurring tasks originate in a workflow or calendar system.
Outputs
In general, the Construction Support Analyst outputs information into the various systems used in that role, typically by adding notes, changing status or assignments, attaching information, or creating new records. Schedule and project updates are common. In many cases, outputs are communications with team members or people outside the company, sent via email or unified communications platform. Outputs often include packaged sets of documents, reports, analyses, and responses to requests for information.
Activities
- Reviewing construction project plans and specifications
- Analyzing project budgets and cost estimates
- Providing technical support to construction teams
- Monitoring project progress and identifying potential issues
- Communicating with project stakeholders to ensure timely completion of construction projects
Recommended Items
- Standard operating procedures for construction project support
- Documentation on project management software and tools used
- Training materials for relevant software and systems
- Safety protocols and guidelines for construction sites
- Reporting templates and guidelines for tracking project progress and performance
Content Examples
- Daily construction progress reports
- Issue logs for tracking and resolving construction
- related problems
- Meeting minutes documenting discussions with contractors and project team
- Change orders detailing modifications to construction plans
- Final project closeout documentation including as
- built drawings and warranties
Sample Event-Driven Tasks
- Reviewing and updating project schedules in response to unexpected delays or changes in construction plans
- Analyzing budget reports and recommending adjustments in response to cost overruns or unexpected expenses
- Coordinating with subcontractors and vendors to address issues that arise during construction projects
- Conducting site visits to assess progress and identify potential risks or obstacles
- Providing technical support to construction teams in response to equipment malfunctions or other technical issues
Sample Scheduled Tasks
- Review and update project schedules to ensure accuracy and alignment with construction timelines
- Generate reports on project progress, budget tracking, and resource allocation for management review
- Coordinate with subcontractors and vendors to ensure timely delivery of materials and equipment
- Conduct regular site visits to monitor construction progress and identify any potential issues or delays
- Assist in the preparation of bid packages and proposals for new construction projects
Sample Infill Tasks
- Analyzing construction project schedules to identify potential delays and recommend solutions
- Reviewing construction contracts and ensuring compliance with project requirements
- Monitoring construction budgets and expenses to ensure projects stay within financial constraints
- Coordinating with subcontractors and vendors to ensure timely delivery of materials and services
- Providing regular updates to project managers on construction progress and potential risks or issues