Frequently Asked Questions
How does a Referral Customer contract with Relay?
Referral Customers contract directly through Relay. Relay takes care of effectuating the sales and handles all after-sales activities, which enables the Relay Partner to focus on sales.
What is a Referral Partner Code?
A Referral Partner Code is a unique 6-digit code provided to each Relay Partner. The Referral Partner Code must be provided by the referral customer when an order is placed to receive credit for the referral.
What prevents a customer from going direct to Relay versus working through a Relay Partner?
A Referral Customer receives a discount when they use a Referral Partner Code, so they can buy the Resource for less if they go through a Relay Partner.
Frequently Asked Questions
What is a Relay Partner?
A Relay Partner is a business or individual who recommends other companies to use Relay’s services. In exchange, Relay will offer exclusive discounts and commissions to the Partners.
How do I become a Relay Partner?
You need to sign a Relay Agreement. And a Referral Partner Code will be assigned to you. That’s it! Please email info@relayhumancloud.com to get qualified.
How do I get paid?
You will be paid a Referral Fee based on the terms and conditions of your Relay Agreement. Such referral fees are paid quarterly and continue if the resource remains in place with the same customer and the customer is paid current.
What is a Referral Partner Code?
A Referral Partner Code is a unique 6-digit code provided to each Relay Partner. The Referral Partner Code must be provided by the referral customer when an order is placed to receive credit for the referral.
What prevents a customer from going direct to Relay versus working through a Relay Partner?
A Referral Customer receives a discount when they use a Referral Partner Code, so they can buy the Resource for less if they go through a Relay Partner.
How does a Referral Customer contract with Relay?
Referral Customers contract directly through Relay. Relay takes care of effectuating the sales and handles all after-sales activities, which enables the Relay Partner to focus on sales.