Estephany F.
Administration
(214) GO-RELAY / (214) 467-3529
Careers@RelayHumanCloud.com
San Pedro Sula, Honduras
SKILLS
- Brava Systems
- Organization
- Attention to detail
- Problem-Solving
- Teamwork
- Event Planning
- Office Administration
- Technical Support
EDUCATION
Bachelor of Engineering - Electrical
Autonomous University of Honduras
PROFESSIONAL SUMMARY
Diligent and detail-oriented Administrative Assistant with a solid background in data entry and administrative tasks. Equipped with a proven track record of efficiently managing information, performing data entry with precision, and providing exceptional administrative support. Possessing strong organizational skills, attention to detail, and proficiency in various software applications. Dedicated to maintaining high standards of accuracy and efficiency in all administrative functions.
PROFESSIONAL EXPERIENCE
Administrative Assistant - HR
Regis RO | San Pedro Sula, Honduras | Jan 2023 - Mar 2024
- Managed the reception area, providing a professional and friendly welcome to all visitors.
- Handled incoming calls, assisting callers or directing them to the appropriate person or department.
- Managed incoming and outgoing mail and packages, ensuring timely distribution.
- Maintained and updated employee records and databases, ensuring accuracy and confidentiality.
- Conducted data entry and managed new employee, documentation to facilitate their integration and ensure compliance with regulations.
- Handled employment verification requests and managed distribution of benefits identification cards.
- Assisted with the preparation of reports, presentations, and documentation for meetings and presentations.
- Monitored and managed worker´s compensation claims, maintaining accurate records and documentation.
- Assisted with the organization of company events, including coordinating logistics and managing RSVPs.
- Coordinated with medical professionals to evaluate injuries and determine appropriate compensation.
- Provided administrative support to multiple departments, including handling inquiries and routing correspondence appropriately.
Data Entry Clerk | Administrative Assistant
Bay Island Sportswear | San Pedro Sula, Honduras | Mar 2020 - Sep 2022
- Managed and maintained databases and spreadsheets, ensuring data accuracy and integrity.
- Executed precise data entry tasks, verifying correctness and minimizing errors to uphold data quality.
- Demonstrated keen attention to detail in all administrative tasks, including data entry and record-keeping.
- Performed data cleansing and sorting operations, and generated reports to facilitate decision-making processes.
- Leveraged proficiency in software applications and strong keyboarding skills to meet project deadlines efficiently.
- Handled incoming customer calls, providing professional assistance and addressing queries regarding services and product issues.
- Successfully managed a high volume of daily calls with composure and professionalism, maintaining a positive customer experience.
- Supported administrative processes by contributing to the creation and accurate input of new product styles into the system.
- Resolved customer concerns in a timely and effective manner, contributing to overall customer satisfaction and retention.
