Mario M.

Human Resources & Legal

call   (214) GO-RELAY / (214) 467-3529


home   San Pedro Sula, Honduras


  • SAP
  • Brava Systems
  • Collaboration
  • Adaptability
  • Flexibility
  • Data Analysis
  • Customer Service
  • Critical Thinking


Master's In Human Resource Management

Universidad Tecnológica de Honduras

Bachelor of Business Management

Universidad Tecnológica de Honduras


Experienced Administrative Coordinator adept at navigating the intricacies of office management and labor relations, blending expertise gained from roles as an Administrative Support and Labor Relations Administrator. Proficient in coordinating a wide range of administrative tasks, including but not limited to managing client relations, organizing meetings and appointments, overseeing document preparation and distribution, and facilitating labor-related processes. Demonstrates exceptional attention to detail and precision in executing tasks, ensuring accuracy and compliance with established procedures.


HR Administrative Generalist

Relay Human Cloud | San Pedro Sula, Honduras | Oct 2023 - Mar 2024

  • Organized and maintained employee archives, ensuring systematic records of personal documents for easy retrieval and reference.
  • Maintained confidentiality and accuracy in managing legal documents, adhering to stringent protocols and procedures.
  • Assisted in payroll administration, collaborating closely with the HR team to ensure precise and punctual payments.
  • Communicated directly with partners from accounting and legal departments, facilitating effective collaboration and information exchange.
  • Assisted in sourcing candidates, identifying and attracting potential candidates through various channels such as job boards, social media, networking and referrals.
  • Assisted in conducting interviews to evaluate their suitability for specific roles, assess their skills, and gauge their cultural fit withing the organization.
  • Communicated directly with all resources of different profiles to provide feedback regarding their application status and interview performance.
  • Provided comprehensive support for a wide range of administrative tasks, including managing correspondence, organizing files, handling inquiries, coordinating meetings and appointments, preparing documents and reports, maintaining office supplies and assisting with special projects.
  • Participated in engagement office activities, actively contributing various events and initiatives aimed at boosting employee motivation, such as team-building exercises, employee recognition programs, and wellness initiatives.
  • Managed disciplinary processes, ensuring compliance with company policies and procedures.

Labor Relations Administrator

Coats Honduras | San Pedro Sula, Honduras | Feb 2020 - Oct 2023

  • Scheduled and coordinated meetings for executives and clients, managing multiple calendars to ensure efficient use of time.
  • Organized and facilitated administrative meetings, including preparing agendas, distributing materials, and documenting minutes.
  • Managed billing and payment processes using SAP, Expensify, and Concur, ensuring accuracy and timelines.
  • Arranged executive travel itineraries and agendas, handling logistics and accommodations.
  • Supported maintaining candidate databases, updating and maintaining candidate databases or applicant tracking systems (ATS) with accurate and up-to-date information.
  • Assisted in sourcing candidates profiles, identifying candidates though various channels such as job boards, social media, networking and referrals.
  • Conducted calendar management for administrators, scheduling appointments and prioritizing commitments.
  • Conducted database management for clients, maintaining accurate and up-to-date records.
  • Created client user IDs and profiles, ensuring accessibility and security of information.
  • Managed file organization both online and in paperwork, facilitating easy retrieval and storage of documents.
  • Oversaw quotes and bank information for executives, maintaining confidentiality and accuracy.
  • Generated sales and billing reports, providing valuable insights for decision-making.

Administrative Support Coordinator

APL Logistics | San Pedro Sula, Honduras | Aug 2011 - Nov 2019

  • Managed calendars and schedules for administrators, coordinating meetings and appointments and ensuring use of time.
  • Composed and formatted documents, including memos, reports, and correspondence, ensuring accuracy and adherence to company standards.
  • Conducted data entry tasks with a keen eye for detail, maintaining accurate records in databases and systems.
  • Organized and facilitated meetings for administrators, including scheduling, preparing agendas, and coordinating logistics.
  • Managed clients billing information, maintaining detailed records and ensuring timely invoicing and payments.
  • Facilitated communication with clients and stakeholders through various platforms, including email, phone calls, and video conferencing tools.
  • Compiled and generated monthly reports to track shipping activities and provide insights for decision-making processes.
  • Ensured compliance with shipping regulations by managing bill of loading forms, permits, and policies, and staying up to date with regulatory changes.