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Abhi M.

call   (214) GO-RELAY / (214) 467-3529

email   Careers@RelayHumanCloud.com

home   Vadodara, India


SKILLS

  • Advanced Excel
  • RMS Smartstream
  • TLM 
  • PLM 
  • Intellimatch
  • OPERA System
  • Leadership Skills
  • Adaptability

EDUCATION

Master of Business Administration

Thangavelu Engineering College (2011)

Bachelor of Computer Application

Jaya College (2008)

LICENSES & CERTIFICATIONS

  • Certified Investment Banking Professional | Imarticus (2018) 
  • ANIIT in Software Engineering | NIIT (2009)
  • Tally ERP 9 Certification | Tally Solutions (2018)
  • Microsoft Office Specialist (MOS) Certification in Excel | Microsoft (Exam - 77-428)

ASSESSMENTS

CORE SKILL English Aptitude RevenueAnalyst 0 100

PERSONALITY

ENFJ-A

Extraverted Introverted Intuitive Observant Thinking Feeling Judging Prospecting

People with ENFJ as a personality type are dedicated to positively influencing communities. They are thoughtful and idealistic, striving to contribute to others' well-being and uphold their values.

PROFESSIONAL SUMMARY

Ambitious and self-motivated Revenue Analyst with over 6 years of experience in reconciliation operations, hotel revenue management, and customer due diligence. Proven expertise in optimizing revenue through meticulous analysis of occupancy reports, rate management, and competitive pricing strategies. Proficient in leveraging systems such as RMS Smartstream, TLM, PLM, Intellimatch, and OPERA to ensure accurate reporting and operational efficiency. Holds an MBA in Finance and certifications from Imarticus and NIIT, with a solid understanding of capital markets. Recognized for exceptional performance in managing revenue reports, auditing systems, and enhancing process efficiencies, resulting in improved service delivery and client satisfaction.

PROFESSIONAL EXPERIENCE

Senior Revenue Analyst

Boxer Property | Chennai, India | Nov 2018 - Present

  • Analyzed daily occupancy reports for Hotel Elevation, enhancing overbooking management through timely communication with counterparts.
  • Investigated and generated comprehensive revenue reports, significantly improving visibility into cancellations, rate types, and modified reservations.
  • Assessed production reports to track guest accommodations, leading to optimized booking strategies.
  • Evaluated room rates during seasonal peaks, successfully implementing dynamic pricing strategies to maximize occupancy revenue.
  • Conducted competitive pricing analyses for Hotel Elevation and its competitors, refining rate forecasting and OTA performance.
  • Reconciled Groupon wire commissions, ensuring accurate receipts for individual guests and enhancing financial tracking.
  • Managed reservations for non-integrated OTAs and group bookings, streamlining the booking process for increased efficiency.
  • Compiled weekly functional reports, providing actionable insights for hotel management to drive performance.
  • Reviewed group contracts, calculating revenue for banquets and lodging, which facilitated effective negotiations with stakeholders.
  • Ensured accurate loading of rates in Boxer Central Sales System, maintaining alignment across systems and optimizing sales operations.
  • Executed audits on PMS, RMS, and sales systems, enhancing data integrity and operational effectiveness.
  • Processed restaurant invoices under $5,000, expediting vendor payments and maintaining budget controls.
  • Managed restaurant inventory by monitoring opening and closing balances, ensuring operational efficiency.
  • Prepared and issued rent reminders, effectively managing tenant relationships and improving cash flow.
  • Monitored PACE reports daily, contributing to performance assessments and operational improvements.

Senior Analyst

State Street HCL Services| Chennai, India | Jun 2016 - Apr 2018

  • Evaluated trial balances daily, ensuring accurate currency management and timely resolution of discrepancies.
  • Modified and authorized feed setups, enhancing transaction flows and compliance with oversight specifications.
  • Matched cash transactions, coding outstanding breaks to improve reconciliation accuracy across multiple products.
  • Executed regular fund reconciliations, increasing operational efficiency through the use of advanced analytical tools.
  • Initiated email confirmations to client service teams, enhancing communication and reducing outstanding breaks.
  • Conducted monthly dividend and forex reconciliations, strengthening accuracy between custody and investment data.
  • Authored SOPs for reconciliation processes, facilitating smoother transitions during client onboarding phases.
  • Researched and resolved position breaks, collaborating effectively with functional teams to enhance operational workflows.
  • Supported trade booking operations, ensuring compliance and accuracy in high-value transactions.
  • Facilitated training for new team members, enhancing team capabilities and performance through mentorship.
  • Proposed and implemented process improvements, such as auto-coding, resulting in increased efficiency and accuracy.

Analyst

WIPRO LTD | Chennai, India | Oct 2011 - Oct 2015

  • Conducted thorough feed checks and reconciliations, identifying discrepancies and driving process improvements within SLA.
  • Investigated and resolved missing statements, ensuring accurate tracking of account activity and compliance.
  • Monitored and managed ledger reject queues, improving operational responsiveness and issue resolution.
  • Uploaded statements manually from Latin America, overcoming automation challenges through effective communication with IT.
  • Matched transactions daily, effectively allocating outstanding breaks to improve team efficiency across regions.
  • Resolved outstanding breaks from Nostro accounts, significantly reducing financial discrepancies and enhancing reporting accuracy.
  • Ensured timely updates of narrative comments for investment breaks, facilitating client money investigations and compliance.
  • Investigated incorrect postings using advanced ledger systems, improving accuracy in financial reporting.
  • Implemented auto coding processes, enhancing efficiency and reducing manual workload.
  • Analyzed aged breaks, ensuring timely allocation and resolution in collaboration with relevant departments.
  • Promoted a culture of timely escalation and root cause analysis, strengthening compliance and risk management practices.

Accounts Officer
Scope International Ltd | Chennai, India | Dec 2008 - Sep 2009

  • Reviewed historical transactions for KYC compliance, significantly enhancing the detection of suspicious activities.
  • Analyzed customer statements for irregularities, effectively documenting findings in Suspicious Activity Reports.
  • Maintained detailed tracking logs, improving overall monitoring of customer entities and their transaction histories.