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Victor R.

Operations

call   (214) GO-RELAY / (214) 467-3529

email   Careers@RelayHumanCloud.com

home   Ahmedabad, India


SKILLS

  • Yardi
  • Python
  • SQL
  • Power BI
  • Advanced Excel
  • Yardi RentCafe
  • Brava Systems
  • Communication
  • Problem solver
  • Team Leading

EDUCATION

Bachelor Of Computer Engineering

Pillai HOC College of Engineering and Technology(2014)


RELAY METRICS

Assessments

0

Personality Type - ENTJ-A

Extraverted Introverted Intuitive Observant Thinking Feeling Judging Prospecting

People with ENTJ as a personality type are natural leaders. They are charismatic and confident, driving teams toward common goals with strategic thinking and discipline.

PROFESSIONAL SUMMARY

Experienced Yardi Specialist with a strong track record in developing, managing, and enhancing Yardi reports and technical solutions. Expertise in resolving technical issues, tailoring reports to client needs, and optimizing workflow efficiency using SQL, YSR, and SSRS tools. Proven ability to foster positive client relationships and deliver high-quality, actionable insights. Skilled in configuring task schedulers, managing technical tickets, and maintaining effective communication with stakeholders. Dedicated to driving client satisfaction and supporting business goals through innovative solutions and precise data management.

PROFESSIONAL EXPERIENCE

Yardi Specialist 

Relay Human Cloud | Ahmedabad, India | Nov 2023 - Present

  • Cleared errors in reports, ensuring accuracy and reliability of data.
  • Modified reports to meet specific client needs, improving relevance and usefulness.
  • Enhanced reports to provide comprehensive insights and analysis, aiding decision-making processes.
  • Created reports tailored to client requirements, delivering valuable information and meeting expectations.
  • Conducted calls with clients to discuss the next steps or report details, ensuring alignment and clarity.
  • Provided innovative ideas to improve report quality and effectiveness for client satisfaction.
  • Connected with clients to understand issues and resolve them promptly, fostering positive relationships and trust.
  • Developed and modified reports to meet specific requirements, ensuring accuracy and relevance.
  • Created scripts to automate report scheduling, streamlining workflows and improving efficiency.

Yardi Technical Consultant

Exalenze BPO Services | Pune, India | July 2023 - Oct 2023

  • Managed and resolved technical and functional tickets for the Middle East and UAE projects, ensuring timely and effective solutions.
  • Engaged in proactive communication with business users to understand requirements, facilitating the delivery of value-added solutions for enhanced user experience.
  • Developed dynamic reports across various modules in Yardi, including YSR Reports, SQL Reports, and Standard Correspondence Reports.
  • Implemented and configured Task Schedulers to optimize workflow efficiency and streamline task management processes.
  • Established and maintained effective communication channels through Notifications and Email templates to keep stakeholders informed and engaged.

Yardi Support Specialist

Enhancor Customer Services & Solutions | Pune, India | March 2023 - July 2023

  • Developed impactful major reports for Residential and Affordable Yardi modules.
  • Provided high-level technical and functional support to business users for Yardi Affordable, Residential Modules, and Rent Café Site Manager.

Software Programmer

The Annet Technologies | Mumbai, India | April 2021 - March 2023

  • Completed multiple projects, demonstrating expertise in SQL and Yardi Modules.
  • Mentored and assigned tasks to new employees, ensuring their effective integration into project workflows.
  • Communicated with project clients to comprehensively understand and address their specific requirements.
  • Functioned as a Junior Software Programmer, contributing to the development of standard and advanced YSR Reports tailored to client needs across various projects.
  • Proficiently worked on YSR, Crystal, and SSRS Reports, delivering high-quality outputs aligned with project objectives.

SQL Trainee 

The Annet Technologies | Mumbai, India | February 2020 - September 2020 

  • Procured training for YSR Reporting and Yardi Modules, encompassing both technical and functional aspects.