Master's in Strategic Marketing and Digital Communication
San Pedro Sula University
ASSESSMENTS
PERSONALITY
ENTJ-A
People with ENTJ as a personality type are natural leaders. They are charismatic and confident, driving teams toward common goals with strategic thinking and discipline.
PROFESSIONAL SUMMARY
Results-driven Hotel Sales Representative with proven expertise in managing inbound and outbound reservations, driving revenue through upselling, and consistently exceeding sales targets. Skilled in building strong client relationships, providing expert guidance on hotel options and promotions, and delivering exceptional customer service in fast-paced, metrics-driven environments. Recognized for high conversion rates, strategic sales execution, and contributing to overall business growth by maximizing occupancy and revenue opportunities.
PROFESSIONAL EXPERIENCE
Hotel Sales Representative
Allied Global| San Pedro Sula, Honduras l Aug 2023 – Dec 2025
Managed high-volume inbound and outbound sales calls, assisting customers with hotel reservations while consistently exceeding sales targets.
Achieved Top Agent recognition for outstanding conversion rates, upselling performance, and revenue generation.
Provided detailed guidance on hotel options, pricing, availability, and promotional offers to align with customer preferences and budgets.
Maximized revenue opportunities through strategic upselling and cross-selling techniques.
Maintained high customer satisfaction ratings in a fast-paced, performance-driven environment.
Accurately documented reservations and customer interactions in the system to ensure service quality and compliance.
Hotel Sales Representative B2B
Allied Global| San Pedro Sula, Honduras l May 2025 – Feb 2026
Led complex B2B sales processes with corporate clients, leveraging advanced negotiation and strategic selling skills to create long-term value.
Consistently achieved exceptional results in a challenging sales environment, managing longer sales cycles and high-value accounts.
Developed and maintained strong professional relationships with key decision-makers, driving account growth and client retention.
Identified opportunities for upselling and cross-selling within client portfolios to maximize revenue.
Collaborated with internal teams to tailor solutions that met client needs and aligned with business objectives.