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Cristhian B.

Administration , Customer Success , Information Technology , Leasing , Operations , Property Management , Quality Assurance , Sales

call   (214) GO-RELAY / (214) 467-3529

email   Careers@RelayHumanCloud.com

home   San Pedro Sula, Honduras


SKILLS

  • Power BI
  • MS Office Suite
  • Zafra Cloud 
  • C++
  • CapCut
  • Canva
  • Arduino
  • AutoDesk Inventor
  • CEP 
  • Avaya
  • AWS
  • Pega

EDUCATION

Bachelor’s Degree in Sciences and Humanities

Technological University Center


ASSESSMENTS

CORE SKILL English Aptitude GeneralAdministration 0 100

PERSONALITY

ENTJ-A

Extraverted Introverted Intuitive Observant Thinking Feeling Judging Prospecting

People with ENTJ as a personality type are natural leaders. They are charismatic and confident, driving teams toward common goals with strategic thinking and discipline.

PROFESSIONAL SUMMARY

A results-driven Sales Representative with exceptional communication, negotiation, and persuasion skills. Adept at identifying opportunities, building strong customer relationships, and driving revenue growth. Skilled in analyzing customer needs, presenting tailored solutions, and exceeding sales targets. A strategic thinker who collaborates effectively with teams to enhance sales processes and improve customer satisfaction, contributing to long-term business success.

PROFESSIONAL EXPERIENCE

Quality Analyst

Allied Global |  San Pedro Sula, Honduras l 2022 - 2024

  • Conducted thorough inspections and audits to ensure compliance with company standards and industry regulations.
  • Identified and resolved issues affecting product or service quality through strong problem-solving and analytical skills.
  • Maintained meticulous attention to detail to detect inconsistencies, implement corrective actions, and improve processes.
  • Communicated findings and recommendations effectively with relevant teams to enhance operational efficiency.
  • Collaborated cross-functionally to uphold quality standards and drive continuous improvement initiatives.

Sales Representative

Allied Global | San Pedro Sula, Honduras  l 2019 - 2022

  • Identified and pursued sales opportunities through effective communication, negotiation, and persuasion techniques.
  • Built and maintained strong customer relationships, fostering trust and long-term business partnerships.
  • Conducted market research to understand customer needs and tailor sales strategies accordingly.
  • Presented products or services persuasively, highlighting key benefits to drive conversions and meet sales targets.
  • Collaborated with internal teams to enhance sales processes and improve customer satisfaction.

Customer Service Representative 

Allied Global | San Pedro Sula, Honduras l 2015 - 2019

  • Assisted customers by addressing inquiries, resolving issues, and providing product or service information with professionalism and empathy.
  • Utilized problem-solving skills to identify customer needs and offer effective solutions, ensuring a positive customer experience.
  • Demonstrated adaptability and patience in handling a variety of customer interactions across multiple communication channels.
  • Maintained a customer-focused approach, fostering positive relationships and enhancing customer satisfaction.
  • Collaborated with team members to improve service processes, contributing to a productive and efficient work environment.